Shipping Information
We complete and ship all orders within up to 7 business days. This processing time also applies to Express Shipping orders.
As all orders are shipped directly from the Czech Republic, your order may be subject to customs duties, import taxes, or other fees imposed by your country's customs authorities.
Unfortunately, we are not responsible for any customs duties, import taxes, or additional fees charged by your country.
By placing an order, you agree to pay any applicable customs duties, import taxes, and related charges.
If your order cannot be delivered due to incorrect or incomplete shipping information provided by you, you will be responsible for any additional shipping costs, return shipping fees, or other charges incurred.
Shipping Methods
Express Shipping (available options depend on your region)
UPS / FedEx
• Europe: 1-3 business days
• USA, Australia, Singapore: 3-5 business days
Standard Shipping
DPD / PPL / DHL / Other Local Carriers
• Europe: 6-9 business days
• USA, Australia, Singapore: 11-20 business days
Tracking information and your tracking number will be sent to your email within 24 hours after your order has been shipped.